Subject: Re: LSM Joining Case Test - Vibhu Gautam
From: Vibhu Gautam <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 14 Jun 2019 05:39:51 -0400

| | LSM Joining Case Test

Name | Vibhu Gautam
E-mail | [email-masked]
Phone Number | (+91) 8285812475
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected the blurb 4, because when we receive the ticket from Miss/Mrs. Lady Gaga . Please provide us with an address in |CountryNameOrCityName|. This could be the hotel you will be staying at, or the address of someone who will be available to sign for the delivery for you. You can update the address on your account by using this link http://www.viagogo.com/Help/76, or you can change your delivery address by signing in to your viagogo account. when the ticket dispatced from here you will be able to trac your event ticket status from this link http://www.viagogo.com/Help/76. We have the best services for the customer  query to resolve the ticket within the SLA.When this is done, we will ensure the seller sends out the tickets as soon as possible to the new address. If that address provided by youis not a personal address ,so please make sure that you have informed someone that there is delivery & someone makesure for the sign on behalf you at that address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | This answer is totally depend on our services.How can be resolved the customer query when he faced the issue & we are able to understand the customer query & resolved his/her query within the SLA.

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