Subject: Audits
From: "Vodka Bunny!!" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Tue, 11 Jun 2019 19:15:09 +0530

Hi Mam,

Please see chat audits from yesterday, 10th June

@Ashish Dabral <[email-masked]>  Please see Bad rating from last week
(3rd June - 10th June)

*BAD RATINGAgent : Feedback : Very rude customer, unqualified chat.*

AJ
Hello, would you like to talk about our services?
Visitor
No fuck off
Shut up AJ
AJ
Fair enough - have a nice day
AJ closed the chat.
===================================================

*Agent : AhmadFeedback : Looks like agent lost his internet connection.
Apologies for this.*

John
Hello, would you like to talk about our services?
Visitor
help me
what is N+1 i need epxlanation
The chat was closed because John had lost internet connection.
Visitor rated this chat as bad.
==================================================

Thanks
Rama