Subject: Portuguese Language Test - dionisio cruz
From: dionisio cruz <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 11 Jun 2019 04:31:40 -0400

| | Foreign Language Screening Test

Name | dionisio cruz
Whats your first language | Portuguese
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | in this case i should please the costumer for delay the pizza making him peaceful for the current case that in few minutos should have the pizza which he pretend giving the good hope which can not get boring with the company
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | i'm doing engineering in branch of mechanical i have knowledge in IT and i'm good learner i have concept of technology and professionally i worked in mark text Angola company
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | o bom e aquele que satisfaz o limite dado pelo servico, e o grande e aquele que fornece alem do que sugerido ,o grande vai mas alem da producao ou do aumento de lucro satisfazendo melhor o previlegio de bens e servico
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | pelo respeito e a forca de querer aprender com  os colegas e a vontade de procurar produzir faz me sentir o candido certo para o crescimento de bens e servico
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | eu ja tive o previlegio de puder viajar em cidade de Malanje isso em Angola e quanto na no percurso estudantil tambem me foi priveligiado uma viagem em chennai na qual foi divertido

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