Subject: Re: LSM Joining Case Test - Worrinthemmi Mawon
From: Worrinthemmi Mawon <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 8 Jun 2019 05:55:34 -0400

| | LSM Joining Case Test

Name | Worrinthemmi Mawon
E-mail | [email-masked]
Phone Number | (+91) 8248337375
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

In Blurb 2, the customer service provided is the best.  As a matter of fact, they have mentioned whenever the customer should be expectig the product. Secondly, the have provided the full support enhancing the customer is happy with their decisions on providing information such as correct  delivery address , tracking system on the  product Purchases section etc. In addition to the normal services provided, they however manage to  keep the custumer service at it best ensuring  an alternative individual to receive the package on delivery for confirmation. Also the service provided was good in which they promised to keep the ticket ready before the events so that the customer shoud not be worrying just in vain. Verifying personal data was mandatory as usual.
In conclusion, I would like to mentined few postive points in general. The services provided to the customer was end to end doubt clarrification and hence regardless of anything the customer need to worry for the event coming up.

Thank you

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer services is something that meets the requirements of the customers at the certain time with price and service provided as to which they promised. Whereas the Great customer service is something that ensures the customers satisfaction at any point of time regardless of the extra efforts. By sayig that it can be out of the box (an extra or external service provided to the customer).

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