Subject: Re: LSM Joining Case Test - Anurag Bhardwaj
From: Anurag Bhardwaj <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 1 Jun 2019 03:33:01 -0400

| | LSM Joining Case Test

Name | Anurag Bhardwaj
E-mail | [email-masked]
Phone Number | (110042) 9667733139
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because this blurb is answering all the querries raised by customer in very professional and respectful manner and giving all the details as well. Sentence can be added like- hope you are doing well or greetings of the day.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Taking feed back from customers about what they like or what they dont like about the services which organisation is providing and every time improving your services from the feedback taken from the customers about their dislikes will contribute to great customer service.  Improvement should be continuous till no complains.

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