Subject: Re: LSM Joining Case Test - Disha Chaudhary
From: Disha Chaudhary <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 29 May 2019 06:40:27 -0400

| | LSM Joining Case Test

Name | Disha Chaudhary
E-mail | [email-masked]
Phone Number | (+91) 9811559722
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | According to me blurb  4 th is apprpriarte one , as its our resposiblity to undersand customer concern and help her geeting her tickers for lady gaga ,by verifying her address and every necessary details so that we she did't face any problem in future , and get her ticket on time at right place
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me good customer service means just resolving customer query ,by doing our job and meeting customer  satisfaction but when it comes to great customer service its not only about customer satisfaction we just have to make sure that he / she will not face this problem in future.

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