Subject: Re: LSM Joining Case Test - Prince Ahuja
From: Prince Ahuja <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 28 May 2019 07:54:31 -0400

| | LSM Joining Case Test

Name | Prince Ahuja
E-mail | [email-masked]
Phone Number | (91+) 9899264720
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason for choosing Blurb 2 is because it provide more reliability to the customer.As in this blurb E Tickets are available to print almost immediatly.Guidelines are given in this blurb only.This blurb is more efficient and easy to understamd for the customer.Rest blurbs are blaming organisers.This create negative impact towards customer.Blurb 2 provides more aletrnatives as compared to rest.Blurb 2 clearly mention that customer can track order on a portal from which he purchased ticket.The customer is clearly infrmed in this blurb to check that he may have not given wrong details while booking the ticket.This blurb is neither lengthy or nor short .Its clear and not confusing the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1. Good customer service serve the customer.
Great customer service provide experience.
2.Good customer service solves customer's issue.
Great customer service create reputition among customer.
3. Good customer service may not take customer's feedback.
Great customer service will definitely take customer's feedback.
4.Good customer service may not be monitored by subordinates.
Great customer service frequently keep on check with strict rules imposed on customer care executive.

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