Subject: Re: LSM Joining Case Test - Deepali Upadhyay
From: Deepali Upadhyay <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 28 May 2019 01:40:04 -0400

| | LSM Joining Case Test

Name | Deepali Upadhyay
E-mail | [email-masked]
Phone Number | (91) 7089489468
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I will choose the blurb no. 4 because the customer wants o know about the hotel details and in blurb no.4 we are giving the details.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good service customer gets only his answers from the service provider but in great customer service prvider gives them a perfectly or satisfactory answer. In good service you are providing them only a service but in great service yu connet with them deeply and assure them that they will get their solutions as soon as possible. Good service can gives by anyone in customer service process but great service can gives by only those who can connect with the people as they are connecting with their good ones. Great service comes with patience and communication if you are a good communicater you can give a great service to your customer.Good service provider are those who gives their service to only solve people problems but Great service provider are those who not only gives their service to solve people problem but to give them a sestisfaction answer of.their problem.

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