Subject: Re: LSM Joining Case Test - Dev Kaushik
From: Dev Kaushik <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 27 May 2019 02:27:10 -0400

| | LSM Joining Case Test

Name | Dev Kaushik
E-mail | [email-masked]
Phone Number | (91) 8384080029
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I selected the blurb 4 because that blurb is asking for all the details of a customer. This blurb is asking about the location, contact details & this blurb is concerned with taking care of a customer's. According to my point of view the company should add a new feature of tracking the order details. By providing the tracking ID to the customer  from which he/she can track the order fom home. It shouldd be more reliable and trust worthy and maintain the healthy relatyiopnship with the customer. This feature helps is the way like in future if this problem arises again so the trust of the customer is alive on us & he/she can track the order from home & didn't get dissapointed regarding to his/her order. Because he can easily track the order from his/her phone and ensures that yes the company is trust worthy and it definietly deliver my product on time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me the good service is something which is  relatable to the fullfilling the duties and responsibilities on time with getting a customer happy. But on other side a great service is like that making a customer fully satisfied with all his doubts and confusions. Great service provider always gives his first priority to his customes.
The great service provider always thinks about the customer building.

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