Subject: Re: LSM Joining Case Test - Himanshu Dangwal
From: Himanshu Dangwal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 27 May 2019 02:21:25 -0400

| | LSM Joining Case Test

Name | Himanshu Dangwal
E-mail | [email-masked]
Phone Number | (+91) 9557640782
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As mentioned the money is already paid for the ticket so that mean she will get the ticket really soon. Now as checked she has made an online payment so she can also simply download the e-ticket and the flight reservation details for the same show. As when an details are mailed out offline it takes 5-7 working days to get delivered. All the necssary details are mentioned are like at what place the ticket would be sent out to, make sure that she has given all the corect details like work address or home address, what date she is leaving or what date she will be arriving to the destintion, what time she will be available to recieve the tickets. And the day when she is at the event location there will be a confrmation done to verify weather it was her who purchased the ticket or not.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service according me is you helped the customer, according to the question that were asked when it comes to great it means that you gave the resolution and some extra benficial information that can help customer in upcoming time and he do not has to contact us.

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