Subject: Re: LSM Joining Case Test - Harmanjeet Singh
From: Harmanjeet Singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 25 May 2019 07:05:10 -0400

| | LSM Joining Case Test

Name | Harmanjeet Singh
E-mail | [email-masked]
Phone Number | (+91) 8130030960
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The main motive of the company is to provide best possible services to its customers within the prescribed time without any hassle or inconvenience.A company may survive in the today's competitive world by assessing the needs and desires of its consumers and not just by satisfying their expectations but to provide a delightful experience to gain their trust.In my personal opinion i selected this blurb considering the company's effectiveness to mantain good customer service by allowing the transfer of tickets to a new address and further providing full explanation and assisstance in how one customer can do so asap.If required they could provide online tickets otherwise the company has ben totally helpful to its customers which not makes the cutomer but ensures the company's growth and survival as well as of the employees' . Thankyou.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | I believe that for a company's long term growth and development it must firstly aim towards attracting and gaining new loyal customers rather than focusing on just profits by the way of providing top notch services and fulfilling their expectations and mantaining better standards of indulgence with customers than the competitive market.Good customer might just provide statisfying facilites but great customer service aims at giving that extra effort and happiness to gain the focus of its consumer which others might not be able to provide for.It is just the difference between a satisfied and a delighted customer who did not expected to be treated in such a great manner.In this way a company can reach out and attain a huge chunk of the customers which would ultimately improve a company's position in the market.

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