Subject: Re: TravelBPO - Call Center Service- ANIYAM INVOICE
From: Ashish Dabral <[email-masked]>
To: "Swati Shukla, LSM ACCOUNTS" <[email-masked]>
Cc: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Wed, 22 May 2019 23:51:53 -0700 (MST)

Hi Swati, 

PFB the details of the period 15.04.2019 to 14.05.2019 

Total Incoming calls- 1291 
Picked up calls:- 1247 
Abandoned calls:- 44 

Regards, 
Ashish Dabral 

From: "Ashish Dabral" <[email-masked]> 
To: "Swati Shukla, LSM ACCOUNTS" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Deeksha" <[email-masked]> 
Sent: Thursday, May 23, 2019 12:14:52 PM 
Subject: Re: TravelBPO - Call Center Service- ANIYAM INVOICE 

Hi, 

I have checked for period 15.04.2019 to 14.05.2019 we received 1247 calls. 

Regards, 
Ashish Dabral 

From: "Swati Shukla, LSM ACCOUNTS" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Deeksha" <[email-masked]> 
Sent: Thursday, May 23, 2019 12:04:34 PM 
Subject: Fw: TravelBPO - Call Center Service- ANIYAM INVOICE 

Hello Ashish 

Can you please verify it a little urgently so that i can bill the client accordingly. 

For data to be verified please check the trail mail. 

Best Regards, 

Swati Shukla 

Asst. Manager (Accounts) 

0120-4332621 

From: Sheetal Rethrekar <[email-masked]> 
Sent: Wednesday, May 22, 2019 6:21 PM 
To: Swati Shukla (LSM ACCOUNTS); 'Alvin dsouza'; 'Judith' 
Cc: Deeksha Dadu; 'Blandina'; Saurabh Dadu 
Subject: RE: TravelBPO - Call Center Service- ANIYAM INVOICE 

Dear Swati, 

Greetings from tripXOXO! 

We have gone through the list and as per your record only 1247 calls were answered and 39 calls were Abandoned, as per our understanding we should be paying only for answered calls i.e. additional 247. 

247 * 60 = INR 14820. 

Please check & update. 

Thanks & Regards 

Sheetal Rethrekar 

From: Swati Shukla (LSM ACCOUNTS) [mailto:[email-masked]] 
Sent: Wednesday, May 15, 2019 9:37 PM 
To: Alvin dsouza <[email-masked]>; 'Sheetal Rethrekar' <[email-masked]>; 'Judith' <[email-masked]> 
Cc: Deeksha Dadu <[email-masked]>; 'Blandina' <[email-masked]>; Saurabh Dadu <[email-masked]> 
Subject: Re: TravelBPO - Call Center Service- ANIYAM INVOICE 

Hello 

Please find attachment of invoice no 02 for the period 15.05.2019 to 14.06.2019 along with the charges for additional calls for the previous period. 

Best Regards, 

Swati Shukla 

Asst. Manager (Accounts) 

0120-4332621 

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