Subject: Re: LSM Joining Case Test - Newton Rigley
From: Newton Rigley <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 22 May 2019 06:06:30 -0400

| | LSM Joining Case Test

Name | Newton Rigley
E-mail | [email-masked]
Phone Number | (110014) 9810282131
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

This blurb has all the details and information that how can the customer get his tickets without any problem because we are asking him to send the full address and also asking him that if he is not availale so someone else can collect it.
If i would amend this blurb by wishing him good morning, good evening, and along with -
thanking you
regards Newton

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is if we are handelling a customer and listening to his problem and solving the problem is a good customer service but if we are handelling a customer and taking his problem like that it is our problem so it would be a great customer service.

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