Subject: Re: LSM Joining Case Test - Atul Kaushal
From: Atul Kaushal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 22 May 2019 04:13:07 -0400

| | LSM Joining Case Test

Name | Atul Kaushal
E-mail | [email-masked]
Phone Number | (91) 8929638366
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I chose Blurb 1 because in it customer care associate gives a very positive reply to the customer  and assure him that he will provide you the ticket on time.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good service refers that customer is facing some sort of problem and you will just resolve it but when it comes to great service then customer problem not only resolve on time but also service is beyond his expectations.

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