Subject: Re: LSM Joining Case Test - Hema Bisht
From: Hema Bisht <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 20 May 2019 06:08:15 -0400

| | LSM Joining Case Test

Name | Hema Bisht
E-mail | [email-masked]
Phone Number | (+91) 7290836641
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Because customer asked to deliver the tickets to the hotel, so we need to assist customer accordingly.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service means solving the customer queries and helping them via email, chat or call regarding their problems, but a great customer service is to understand the exact problem of customers and solving it, Reducing customer effort is also a part of great customer service.. We need to be friendly with our customers so that they can get a human touch.

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