From: "Vodka Bunny!!" <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Fri, 10 May 2019 17:09:25 +0530

Hi Mam,

Here are the Audit reports from 9th May 2019.

*COLO*
*Agent : Zarif*
*Feedback : Hacking query. There was 4 mins delayed and customer left chat*

*We could have easily told we do not provide service to track down hackers,
and that we provide colocation and dedicated server. *

Max
Hello, would you like to talk about our services? 8:12 am
Visitor
I think the android phone was hacked by a few people who were involved with
attempting to literally kill me by using the structure of there Intents
intentionally!!! Based on that fact we can identify them 27 min s ago.9.
What/ who is on the cover of the Above Majestic video Right now? Who is he
and what is he hacking the phones for trying to claim that the U.s.
government couldn't find him cause he was to good for the N.S.A. to find
who he was WE can Now find out,Cantor We???ä MobilTV biotrc yr OP 8:12 am
Max
Hi. 8:13 am
Please allow me a moment to check this for you. 8:17 am

Visitor left the chat. 8:17 am
======================================================

*JAYWAY*
*Agent : Arif*
*Feedback : 2 mins delayed, customer left chat. There was no greeting
message too other than the automatic live chat welcome message*

Dave
Hello, Can I help you plan your upcoming vacation? 11:02 pm
Client
Do you offer a food tour in Prague? 11:02 pm

Client left the chat. 11:04 pm
======================================================

@Ashish Dabral <[email-masked]> Please see the below *COLO BAD
RATING *Chats
from last week

*BAD RATING*
*Agent: Kae*
*Feedback : : IT APPEARS CUSTOMER ACCIDENTALLY OPEN LIVE CHAT AND LEFT
IMMEDIATELY. NOT QUALIFIED CHAT*

Kaeiara
Hello, would you like to talk about our services?
Visitor
BYE
Visitor closed the chat.
============================================================
*Agent : AJ*
*Feedback : Customer doesn't need any help from our service. Another
unqualified chat*

AJ
Hello, would you like to talk about our services?
Visitor
No
AJ
Please return to chat if there is anything we can help you with
Have a nice day
AJ closed the chat.
==============================================================

*Agent: Zarif*
*Feedback : IT APPEARS CUSTOMER ACCIDENTALLY OPEN LIVE CHAT BUT DOESNT NEED
ANY HELP. UNQUALIFIED CHAT, NOT SURE WHY BAD RATED WAS GIVEN HERE*

Max
Hello, would you like to talk about our services?
Visitor
No
Visitor closed the chat.
======================================================

Thanks
Rama