Subject: French Language Test - Drishti Soni
From: Drishti Soni <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 10 May 2019 05:12:22 -0400

| | Foreign Language Screening Test

Name | Drishti Soni
Whats your first language | French

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

Sir sorry for our late service due to some misunderstanding your address was mistaken I am really sorry now your pizza will deliver in just 15 minutes.
And even after this he is not convinced....
I will offer him extra pizza from my expenses as it is my fault . And company is not going to pay for my mistake.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am Dristi Soni. I am 21 years old. I live in Delhi,India . I have done my certificate and diploma in french language from kamla nehru college, and advance diploma in french language from Bharti college ,University of Delhi. and I am doing my bachelors in commerce from school of open learning.I am currently in 3rd year. And I am a fresher.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Un meilleur societe fait tous les chose pour leur customer. mais le meilleur societe fait les chose extraordinaire pour leur customer fait satisfie.Comme ,si le customer apres le soluion est pas satisfie le entreprise fait chose extraordinaire pour leur satIsfaction.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Je suis une candidate travailleuse. Je suis passione travail pour un profil francais. Je fait tous les chose a mon part pour la societe. Je travaille dur pour cette poste comme il me donne un meilleur opportunite pour ameliore mon langue francais.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

J'habite a inde. Il y a beaucoup de villes dans inde. Et j'etais voyage beaucoup de villes de inde comme j'aime voyqger ,c'est ma passion. Par example je voyage a Goa, Shimla, Jaipur etc. Et j'aime tous les villes comme tous les villes me donne un different experiance ,tous les villes depict un culture different de notre pays .
Ici je vous explique mon voyage de Jaipur que j'aime beaucoup. J'ai part a Jaipur avec ma famille mon pere, ma mere et ma soeur et mon frere . On a beaucoup ammuse la . j'ai vu Hawa mahal qui est une de celebre monument de jaipur et aussi a Jantar Mantar. on a fait du shoppind pour notre amis et cousins. on a dine ensemble en tres grand restaurant et le plat est tres delicieuse. Je toujour souviens cette experience.

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