Subject: Re: LSM Joining Case Test - Mohammad Tabish Malik
From: Mohammad Tabish Malik <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 9 May 2019 02:51:20 -0400

| | LSM Joining Case Test

Name | Mohammad Tabish Malik
E-mail | [email-masked]
Phone Number | (+91) 8074379234
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Dear Sam,
Greetings of the day!
I would like to apologise for the inconvienience caused. Don't worry I am here to assist you.
"Blurb 4"

For any additonal help feel free to contact us . We  will be more than happy to help.

Thanks & Regards
Tabish
Customer service specialist
Viagogo

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service ends up with meeting expectations of our client while Great customer service results in exceeding customer expectations ,making our clients a long term association with our  company and also securing client's trust.

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