Subject: Re: LSM Joining Case Test - Neeraj Sagar
From: Neeraj Sagar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 3 May 2019 04:14:47 -0400

| | LSM Joining Case Test

Name | Neeraj Sagar
E-mail | [email-masked]
Phone Number | (+91) 8920772155
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The reason to selecting the blurb 4 is that the person is grabbing all the relevant information of the customer including even if the customer is not available atleast someone will be there on behalf on him to recieve the tickets.  Along with that we can ensure to the customer that you are very valuable to us and we will deliver your tickets to your place on time where you want to be deliver within the SLA. We should go extra miles for the customers to ensure that how much important and valuable they are for us because normal customer service can be provide by anyone but to make feel customer valuable and important we should go extra mile so that all our customers will be loyal and satisfied with us
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The major difference between good and great customer service is in a good you are just making feel them satisfied customers but in great they will be loyal to you and feel valuable which is very important part for any organization

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