Subject: Re: LSM Joining Case Test - Priyanka chaudhary
From: Priyanka chaudhary <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 06:17:26 -0400

| | LSM Joining Case Test

Name | Priyanka chaudhary
E-mail | [email-masked]
Phone Number | (+91) 7830894140
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The cx wants delivery of tickets at hotel where he currently staying and we are providing an option to upadte his delivery address and tickets will be shipped on upadted address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is the one which delights the customer and brings customer satisfaction with the resolution provided to the customer while good service provides solves the customer query.

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