Subject: Re: LSM Joining Case Test - Anil Nautiyal
From: Anil Nautiyal <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 04:12:25 -0400

LSM Joining Case
Test

Name

Anil Nautiyal

E-mail

[email-masked]

Phone Number

(+91) 9711295134

Which blurb would you select?

Blurb 4

Please advise why you would select this
blurb and if you would add any information tothe blurb selected. If you would
amend the blurb, please write the additionalsentences.

Welcoming
the customer by saying thanks for contacting us and ending it with a proper
phrase as in blurb 5.

What according to you is the
difference between good and great customer service. (Explain in 4 - 6
sentences)

A good customer service is solving custmer's
problem that is it, but great customer service includes rapport building,
understanding the situation properly and making the customer feel that he is
with the best company.

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