Subject: Re: LSM Joining Case Test - Ahmad Khan
From: Ahmad Khan <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 2 May 2019 03:36:48 -0400

| | LSM Joining Case Test

Name | Ahmad Khan
E-mail | [email-masked]
Phone Number | (91) 9891920853
Which blurb would you select? | Blurb 2

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have selected blurb 2 as it eliminates all the chances of not getting the tickets of the event on time.This blurb also ensures that we do have customer's correct delivery address and phone number,in case.

Therefore,in my opinion,this blurb is the most suited in welfare of the customer and deem fit to provide best service to the customer.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

The good customer service is to the point and limited to query whereas great customer service is intuitive and proactive.
The great customer comprises of better understanding of customer physiology so we could deliver what he or she is expecting.
Great customer service excels if it delivers what others providers are not delivering.
Trust,confidence and smooth and fast process are the prominent pillars of great customer service.

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