Subject: Re: LSM Joining Case Test - attinder pal singh dutta
From: Saurabh Dadu <[email-masked]>
To: Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Wed, 1 May 2019 06:49:35 +0000

reject

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Deeksha Dadu
Sent: 01 May 2019 12:17 PM
To: Saurabh Dadu; [email-masked]; Virat Joshi; [email-masked]; [email-masked]
Subject: Re: LSM Joining Case Test - attinder pal singh dutta

In my opinion he should be rejected.

@ Saurabh: ?

From: attinder pal singh dutta <[email-masked]<mailto:[email-masked]>>
Reply-To: attinder pal singh dutta <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 1 May 2019 at 12:11 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Virat Joshi <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - attinder pal singh dutta

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    attinder pal singh dutta
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 7889403416
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    according to me blurb 4 is quiet the best suited answes for the above question of one of the customer , because if he/she is asking for the delivery of the tickets for the show he /she is going to must be a huge show , as this is the show of famous lady gaga the HOLLYWOOD sensatioin.
  In his answer all the information is given for show , how to get instant e-tickets & wheather if one has or had changed his/ her staying address(hotel address). in this answer a hyperlink is there for the query of the e tickets . As it is mentioned in the question the the show is only a week away and the customer is leaving in 2 days, if there is any delay in delivering the tickets , he/she can go online to get e tickets so i must say that talking to a customer must give him a satisfaction for the questions he / she are asking.
in addition there is tracking words in this blurb. And if i have to add or edit this blurb i must make sure that the adress of the hotel in which he/she is going to stay is given or mentioned correctly and i must include if there are any additional charges for the process.

thankyou,
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   according to a good customer service is when a customer is satisfied but still there are questions in his/her mind (and there ans. will be okay) for the query he or she is looking for but a great service is the one in which the customer feels the satisfaction and after this there ans must be thankyou.

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