Subject: Re: LSM Joining Case Test - Anand Abhishek
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 30 Apr 2019 08:04:39 +0000

Reject

From: Anand Abhishek <[email-masked]<mailto:[email-masked]>>
Reply-To: Anand Abhishek <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 30 April 2019 at 1:15 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Virat Joshi <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Anand Abhishek

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Anand Abhishek
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 9718179328
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4 is the right option as the customer clearly asked for the delivery of his tickets to the hotel he is going to stay. Blurb 4 states that the customer can update a new address for the delivery of his ticket on his online portal and also ensures that someone will be available to sign for his delivery.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   A good customer service is concerned with the resolution of customers current problem wherein a great customer service ensures addiotional services or a guide to some of the basic problems that he may face.
A great customer service gains customer loyalty and trust towards the brand or the company.

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