Subject: Re: LSM Joining Case Test - Suraj Bahal
From: Deeksha Dadu <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Mon, 29 Apr 2019 12:06:58 +0000

In my opinion, he should be rejected.

@ Saurabh/virat: what do you say?

From: Suraj Bahal <[email-masked]<mailto:[email-masked]>>
Reply-To: Suraj Bahal <[email-masked]<mailto:[email-masked]>>
Date: Monday, 29 April 2019 at 5:33 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Virat Joshi <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Subject: Re: LSM Joining Case Test - Suraj Bahal

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Suraj Bahal
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (91) 8755670516
Which blurb would you select?   Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Blurb 4 is somehow the perfect response for this query because in this Blurb She will get the  option to fill her country name or city name, because if bymistake we deliver the ticket to the wrong address this would not be the good feedback and she will very disappoint as well she will also update her address by using the link mentioned above.
And the best thing is that she can also change her address by signing on Viagogo account and this would be one of the best option for her.
She can also track her ticket by signing in her account under Purchases, after listening these things she will be very happy and to provide great customer service is our work.
When this is Done, we will ensure the seller to Initiate the ticket and you will get the ticket asap.
Once the seller receives the ticket they will be shipped the ticket on your provided address via trace and traceable postal services.
The great thing is that, that you will receive an E-mail that notify you that your ticket have been shipped as well you will get the tracking ID on the same Mail by which you can track your order.
And Ma'am please ensure that if the address is not the Personal address (e.g. an office or a Hotel), I request you to please informed them to expect a delivery and that someone will be available to sign for your delivery.
Is that anything else I Can help you with.
Thankyou for choosing our Service.
Have a good day.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   Good Customer Service:-If customer calls us and if we provide the information which he/she is looking for and if we work as per their expectation that is good service.
Great Customer Service:- If customer calls us and  we provide the information and apart from this we also provide some additional information which is beneficiary for the customer and we work beyond his/her expectation that is great customer Service.

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