Subject: Re: LSM Joining Case Test - Geeta Vaishnavi rangineedi
From: Geeta Vaishnavi rangineedi <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 27 Apr 2019 05:31:42 -0400

| | LSM Joining Case Test

Name | Geeta Vaishnavi rangineedi
E-mail | [email-masked]
Phone Number | (91) 9457601087
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Respected sir,
we've looked into your order today and we are very sorry for the delay but i can assure you that you would get our order by this week , one of our specialist customer support team are now monitoring your purchase . This is not unusual as it's becoming common practice that event organisers only release tickets very near the date of the departure . In this journey you will get some facility from our organizartion like we are going to  provide you free water bottles and some snacks also. And you will get some discount also , the price of the ticket is less then then othet services.
There is a request from you , to verify the some documents for security purpose. Please provide us your address in Country Name,Or ,City Name where you are residing right now or the address of someone who will be available to sign for the delivery for you.
After receiveing your proper ticket please revert a mail to our official website so that we can ensure for the delivery.
Thank you
Have a happy jourey

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Main difference is that good customer service is one who can handle the issue of the customer easily but a great customer service is one who firstly try to handle all the risk which may arise in that problem.
Good customer is one who can deal a customer but a great customer is one who can deal him at that time as well as try to avoid same problem  for future also.

Good customet is one who thinks for a particular time only but great customer is one who plan for future

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