Subject: Re: LSM Joining Case Test - Prashant Kumar
From: Prashant Kumar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Sat, 27 Apr 2019 04:56:30 -0400

| | LSM Joining Case Test

Name | Prashant Kumar
E-mail | [email-masked]
Phone Number | (91) 9717618411
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I think Blurb 1 has the relevant informaion with a polite and professional manner.
In order to make it more effective, we can add personalization to the message :

Hi [First Name]

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good Customer service refers to understanding the queries of customers and providing the instant  and most relevant solution to them where as great customer service refers the same with few additonal factors such as pesonalization and greeting to the emails or messages which make it more effective, selection of words/tone while responding to make it polite.

| |

You can edit this submission and view all your submissions easily.