Subject: Re: LSM Joining Case Test - ankit gupta
From: ankit gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 19 Apr 2019 05:17:44 -0400

| | LSM Joining Case Test

Name | ankit gupta
E-mail | [email-masked]
Phone Number | (91) 8005200048
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As the customer is leaving earlier than the given date and wants his ticket to get delivered at hotel, customer is suggested to modify the address of the hotel and also it has clearly mentioned to make sure that the hotel staff is informed about its delivery.

I would like to add the present status of that ticket and the reason why it is late for delivery. These things are missing in this blurb and if these things get added, the customer might not need to change the address if it is expected to get in within the time.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | The only thing that make the good customer service to be a great customer service is that how they treat there customer and how they provide the solution for it. Serving on point to point and being specific on the matter without add-ons.

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