Subject: Re: LSM Joining Case Test - Mohd uddin
From: Mohd uddin <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Thu, 18 Apr 2019 08:10:17 -0400

| | LSM Joining Case Test

Name | Mohd uddin
E-mail | [email-masked]
Phone Number | (+91) 9307680136
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Customer is asking for the ticket to be delivered at hotel instead of home address and the seller of ticket is ensuring to the customer that you will be getting your ticket in time for the event and we do provide the  option at portal to change the address at any point of time and you (customers) are required to update the address by signing in to your viagogo account and your delivery address of ticket would be updated.
Once it gets updated customer will be notified that your ticket shall be delivered at ...............................

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is just doing your job and meeting with your customers expectation while great customer services is loving your job and exceeding your customers expectaion, good services is how you greet and treat  the customer in a nice and proper way where the customer is happy being served.

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