Subject: Re: Translation needed please
From: melisa nunez <[email-masked]>
To: Arjun Hurry <[email-masked]>
Cc: Ashish Dabral <[email-masked]>
Date: Wed, 10 Apr 2019 04:21:45 -0700 (MST)

Hi 

Gracias por las capturas de pantalla enviadas. Podria por favor verificar lo siguiente: 

1. Su conexion a internet/ wifi. 
2. Está el iPad conectado a una red o router? 
3. Le es posible reiniciar el iPad y reiniciar la aplicación? 

quedamos a la espera de sus comentarios. 

Gracias, 

Melisa Nunez 

From: "Arjun Hurry" <[email-masked]> 
To: "melisa nunez" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, April 10, 2019 4:18:49 PM 
Subject: Re: Translation needed please 

Hi Melisa, 

Please translate the following: 

Thank you for the screenshots. Could you please check the following: 

1. Your WiFi network connection 
2. Is the iPad connected to a dedicated network/router? 
3. Are you able to reboot the iPad and relaunch the App? 

Please let us know. 

Thank you, 
AJ 

From: "melisa nunez" <[email-masked]> 
To: "arjun hurry" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, April 10, 2019 3:21:19 PM 
Subject: Re: Translation needed please 

Hola Alfonso 

Gracias por contactarnos el dia de hoy. Segun conversado, por favor envíenos una captura de pantalla del mensaje de error que está recibiendo. 

Gracias 

From: "Arjun Hurry" <[email-masked]> 
To: "melisa nunez" <[email-masked]> 
Cc: "Ashish Dabral" <[email-masked]> 
Sent: Wednesday, April 10, 2019 3:16:02 PM 
Subject: Translation needed please 

Hi Alfonso, 

Thank you for reaching out to us today. As discussed over the phone, please send us a screenshot of the error message you are seeing. 

Thank you