Subject: FW: Unable to login to CS Tools
From: Virat Joshi <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: Charanjit Singh <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Tue, 9 Apr 2019 07:18:50 +0000

Hi Ashish,

Can you please issue Twilio UK phone numbers for the below mentioned agents , So they can start receiving code on the Zimbra, They can not continue using their personal phone numbers.

  1.  Vijay Sharma
  2.  Shikhil Domingo
  3.  Pradipta Biswas

Kind regards,
Viraat

________________________________
From: Anurag Pradhan <[email-masked]>
Sent: 09 April 2019 04:11
To: Virat Joshi
Cc: Charanjit Singh; caleb
Subject: Fwd: Unable to login to CS Tools

Hi Virat,

These 2 new agents were not able to access the CSL today, UK phone numbers have not been assigned to them as of yet. I have logged them in using their personal numbers as of now. Please check on this. Another agent Pradipta too joined along with them and might face the same issue going forward.

Regards,

Anurag.

________________________________
From: "Vijay Sharma" <[email-masked]>
To: "Anurag Pradhan" <[email-masked]>
Cc: "Charanjit Singh" <[email-masked]>, "caleb" <[email-masked]>
Sent: Monday, 8 April, 2019 23:16:39
Subject: Unable to login to CS Tools

Hi Anurag,

This is to inform you that, me and another agent Shikhil Domingo were unable to login to CS Tools. It asked us to register number. We used our personal number to get the OTP for authentication. However, we were able to login to the CS Tools after entering the OTP received on our number.

Request you to link your Zimbra account to the numbers. By this we would be able to receive our OTP on emails.

Kind regards
Vijay Sharma