Subject: Re: LSM Joining Case Test - Rachit Saxena
From: Rachit Saxena <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 2 Apr 2019 04:14:45 -0400

| | LSM Joining Case Test

Name | Rachit Saxena
E-mail | [email-masked]
Phone Number | (091) 9818723070
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

Blurb 4 is the best way to deal with this situation.
As a provider it is very necessary to overcome the customer's burden for upcoming healthy future deals, because customer's satisfaction is our priority.
This blurb ellobrate each and every expect according to the needs.By selecting this we ensure our customer, that no matter whatever happened but the ticket reaches on time at their desired location.Best thing is it's also ellobrate, if customer want the delivery somewhere else then by going through simple steps they also changes the address according to their comfort zone.
This also helps our customer to track our order through link provided to them from across the world,it help's them to be sure and updated regarding the delivery of ticket so that they will not get panic.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service
1- deliver what they ask with out questioning
2- no formal conversation regarding new technology and changes
3- product deleivered is on time

Great customer service
1- formal conversations regarding new technology, if find any and make sure that customer is ok while adapting the changes
2- Regular meetings to discuss about the product.
3-  make sure that client is regurlarly updated about the product,if the delivery is delayed by some reasons then we have to ensure that client don't get panic and necessary to ensure client that the final product much better then the actual one that's why delay occur.

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