Subject: Report till 31st March
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 1 Apr 2019 05:26:44 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 		2 		3 	00:00:01,00:00:00 	16:17,19:55,23:16,23:21,23:22 		00:00:05,00:00:45,00:00:45 	16:17,19:55,23:16,23:21,23:22 	During last 2 calls Rahul was on call 
HFL-Chat 		1 			0:00:00 	13:10 				

Regards, 
Ashish Dabral