Subject: Re: LSM Joining Case Test - Neha Bisht
From: Neha Bisht <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 1 Apr 2019 03:25:17 -0400

| | LSM Joining Case Test

Name | Neha Bisht
E-mail | [email-masked]
Phone Number | (91) 7290979378
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would suggest Blurb4 as all the customer queries are resolving from tickets to delivery of the tickets to his hotel so that he/she can easily enjoy the event without hussle.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

According to me good customer servuice is just providing the services according to the customer's requirement.But as in providing great customer includes resolving customer's queries providing extraordinary service so that they opt for the service again and again.
great customer service includes from the query to delivering the product in a fruitful manner.

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