Subject: Re:
From: Lakshay Bhayana <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 29 Mar 2019 06:10:01 -0700 (MST)

Bitte schicken sie dem kunden ein E-mail, in dem wir ihnen erklären, dass wir Customer experience manager beauftragt haben, in Kontakt zu treten. Falls sie keine weitere Probleme begegnen, werden wir den Fall innerhalb 48 stunden ausschliessen. 

From: "Ashish Dabral" <[email-masked]> 
To: "Lakshay Bhayana" <[email-masked]> 
Sent: Friday, 29 March, 2019 18:23:03 

please send the customer an email telling them that we've asked for the Customer Experience Manager to make contact. If they are facing no further issues we'll close the ticket in 48 hours, thanks 

Regards, 
Ashish Dabral