From: Ashish Dabral <[email-masked]>
To: Lakshay Bhayana <[email-masked]>
Date: Fri, 29 Mar 2019 05:53:03 -0700 (MST)

please send the customer an email telling them that we've asked for the Customer Experience Manager to make contact. If they are facing no further issues we'll close the ticket in 48 hours, thanks 

Regards, 
Ashish Dabral