Subject: German Language Test - Puja Arya
From: Puja Arya <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 29 Mar 2019 07:26:52 -0400

| | Foreign Language Screening Test

Name | Puja Arya
Whats your first language | German
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | first of fall i am very sorry sir you has not received pizza on time please give me a just minutes i will check and let's me know. after checking called the customer and ask them sorry sir it is my mistake becouse i entered ur address incorretly. so give me a 30 minutes again i entered the correct address and send the pizza free of cost becouse it's my mistake.and i promiss to u in future received on time.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is puja arya. I come from bihar and i have done my schooling from bihar.After I came to gujrat (baroda).and I learn german language from maharaja sayajirao university of baroda. i am graguate in german language.my hobby is listing to music. I have two years four month experience at concentrix pune. I left my previous job 30 jan 2019. i have 8 members of my family. my father,my mother, two sisters and two brothers. my father name ist shri brahmdev pd vishwakarma,he is shopkeeper.and my mother name is gita devi, she is hausewife.my big brother name is rahul arya, and he is doing job.and my small brother name mayank arya, he is doing study. my middle sister name is payal arya. she is doing job and my small sister name kajal arya.she is become a fashion designer.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | Ich kann nicht geben die frage.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

erste :- geben die korrekt information der kunde.

zwei:- immer spreche im sehr ruhig.

Drei:- kunde ist sehr aenglich fuer oder.

Vier:- immer kunde Email lesen richtig und geben sie korrekt informationen bitte.

fuenf:- kunde zufriedenheit ist sehr wichtig unsere fuer mich.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | mein haustaat ist gaya (bihar). es ist sehr schoen stadt und gaya ist grosse stadt von bihar. latti chokha ist beruemte essen von bihar,und saree ist beruemt fuer die  frau and dhoti fuer der mann.Berunte fest von bihar holi, diwali , durga puja, und mehr importiert fest ist chhat puja. gaya ist ueber zwei hundert jahre alt.es liegt sued bihar.und wohne sieben lakh menchen.es ist religion staat.gaya ist sehr schoen staat.

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