Subject: Re: LSM Joining Case Test - Sarita Chauhan
From: Saurabh Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Deeksha Dadu <[email-masked]>, "[email-masked]" <[email-masked]>, Virat Joshi <[email-masked]>
Date: Thu, 28 Mar 2019 11:07:18 +0000

Reject

Regards,

Saurabh Dadu
LiveSalesman

AI is still not a reality, typos courtesy iPhone

On 28-Mar-2019, at 9:01 AM, Sarita Chauhan <[email-masked]<mailto:[email-masked]>> wrote:

        [https://cdn.jotfor.ms/assets/img/builder/email_logo_small.png]         LSM Joining Case Test

Name    Sarita Chauhan
E-mail  [email-masked]<mailto:[email-masked]>
Phone Number    (+91) 8375033699
Which blurb would you select?   Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.    Its is the most appropirate way of answering the question of the client as the client need satistion of the service availed by him.This will give  him the chance to choose us in near future. We as a customer service representative should fullfill the clients needs and clearity of his asked inquiry within a given period of time .This will enhance the company reputaion and sustainabiliy in the market. The client will sure choose us the next time too without thinking twice.As its wisely said the first impression is the last impression.We need to be polite with the client while answering to his questions and help him resolving all his issues regarding the order placed or the query made by him and apologizing him in a decent way if delayed for some unavoidables reasons.

The services given to the client should be within a given time period i.e; before the deadline  and should be following up with him untill he confirms about the recieving of product. the feedback of the services  given should be taken from the client after the sales made to ensure that he did not had any issue while choose or services.

It should be our main concern the make the client happy with the services given to him. The happier the client the more he will acquire our services and this will increase the company profitabillty.

we should be focusing on fullfilling the clients need and give him the service satisfaction. The company's integrity will be more powerful with the maximum number of clients registered with us and giving the great feedback regarding the services given.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)   1. Giving a good customer service will only allow us to be a average service provider while being a great service provider leads us to enhance the company growth to new a extent.
2. Great customer service will increase the goodwill of the comapny and profitability as well.
3. A great service provider helps the company to increase its number of buyers with more integrity and accomplishing the target/goal set by the company.
4. Giving a great customer services will increase the turnover of the company while being a good only lead to the lack of taget achieved.
5. Giving a great customer service will help the company to turn its first time customers in to repetive customers.
6. The more numbers of clients want to be a part of our  company by seeing the great services given by us and a happy customer will always promote about our fast and clear services to his/her friends.

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