Subject: FW: TravelBPO - Call Center Service
From: Deeksha Dadu <[email-masked]>
To: Ashish Dabral <[email-masked]>
Date: Fri, 22 Mar 2019 09:12:59 +0000

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Date: Friday, 22 March 2019 at 2:17 PM
To: Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: FW: TravelBPO - Call Center Service

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Sheetal Rethrekar <[email-masked]<mailto:[email-masked]>>
Sent: 20 March 2019 5:29 PM
To: Saurabh Dadu
Cc: 'blandina'; 'Judith'
Subject: RE: TravelBPO - Call Center Service

Dear Saurabh,

Greetings from tripXOXO!

Chat flow attached for your reference.

For any clarification we can call me on +91 9820246634

Thanks & Regards
Sheetal Rethrekar
tripXOXO Manager - Operations & Customer Relations

India Office Address:
316,Woodrow Building, Veera Desai Road, Andheri West.Mumbai - 400053.India
Desk No : +91 22 40270010|| 7400199990 | F: +91 22 26735314

Dubai Office Address:
Building 3/Bay Square,Business Bay, Dubai
Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
www.travelport.in<http://www.travelport.in/>
[https://ci4.googleusercontent.com/proxy/l_wjh-mKRORIE2yMkrec5kTvNQ7Ye3Jm1PBH3Eifj4qgk75zh6M-vT2Gieg5ISrAz6DCzR7d8HZ94p8VVAxP6FGBeDkGcIA1-Sr5bek2Ko07911o4z05KOzbj-dwSEQTBL-o2jEV2gkL6YK9Ur7VlY0F3Hjs0G4DS6-Lbe23mnvTzZSrE2EoINKxRkAE-LtRYXNzfxBdqezSCYE=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0BzhFI-c2E1IWcm9DbklQZjkxWWs&revid=0BzhFI-c2E1IWbDZzS000UlFMQTZxU2NUcFd2ZlN2NVhTUW84PQ]
www.tripXOXO.com<http://www.tripxoxo.com/>

[SATTE-2017-banner]

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>
 P Please don't print this e-mail unless you really need to.
________________________________
The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email. www.travelport.in<http://www.travelport.in/>

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Wednesday, March 13, 2019 11:25 AM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Whats your mobile number?

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Blandina <[email-masked]<mailto:[email-masked]>>
Sent: 13 March 2019 11:15 AM
To: Saurabh Dadu
Subject: RE: TravelBPO - Call Center Service

Yes definitely

Thanks & Regards

Blandina Fernandes

Senior Manager - Travel

An ISO 9001:2008 Certified

www.travelport.in<http://www.travelport.in/>

[ALOTA-mailerfooter-new]<http://www.tripxoxo.com/vote>

www.tripXOXO.com<http://www.tripxoxo.com/>

India Office Address:

316,Woodrow Building,

Veera Desai Road,

Andheri West ,

Mumbai - 400053

India

Desk No : +91 22 40270041|| 9867320662 || 9867501664 | F: +91 22 26735314

Dubai Office Address:

Building 3/Bay Square

Business Bay,

Dubai

Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>

P Please don't print this e-mail unless you really need to.

________________________________

The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email. www.travelport.in<http://www.travelport.in/>

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Wednesday, March 13, 2019 11:02 AM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Hi Blandina,

I hope you are well. Please let me know if you would have some time today to speak on phone?

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Saurabh Dadu
Sent: 11 March 2019 2:24 PM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Hi Blandina

I am just in a meeting in Dubai at this moment. Let me get back to you shortly.

Regards,

Saurabh Dadu

LiveSalesman

AI is still not a reality, typos courtesy iPhone

On 11-Mar-2019, at 12:52 PM, Blandina <[email-masked]<mailto:[email-masked]>> wrote:

Dear Saurabh ,

As per our discussion we are good to go with 35,000 + GST but apart from your support after hours (6:30PM to 10:30AM, 7 days a week), we need you to include Saturday from 02 30 pm and Sunday the whole day to manage our calls

Please do let me know asap.

Thanks & Regards

Blandina Fernandes

Senior Manager - Travel

An ISO 9001:2008 Certified

www.travelportin<http://www.travelport.in/>

<http://www.tripxoxo.com/vote>

www.tripXOXO.com<http://www.tripxoxo.com/>

India Office Address:

316,Woodrow Building,

Veera Desai Road,

Andheri West ,

Mumbai - 400053

India

Desk No : +91 22 40270041|| 9867320662 || 9867501664 | F: +91 22 26735314

Dubai Office Address:

Building 3/Bay Square

Business Bay,

Dubai

Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>

P Please don't print this e-mail unless you really need to.

________________________________

The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email. www.travelport.in<http://www.travelport.in/>

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Friday, March 8, 2019 12:46 PM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Dear Balinda,

It was a pleasure speaking with you on phone earlier today.

The cost of the service which would have 2 resources during the busy evenings and mornings, and one resource during overnight each of the 7 days of the week would cost you INR 2,25,000/month + applicable GST.

The costs are all inclusive.

Looking forward to hearing from you.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Saurabh Dadu
Sent: 08 March 2019 12:19 PM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Yes Please

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Blandina <[email-masked]<mailto:blandina@travelportin>>
Sent: 08 March 2019 12:18 PM
To: Saurabh Dadu
Subject: RE: TravelBPO - Call Center Service

Yes dear can I call u now

Thanks & Regards

Blandina Fernandes

Senior Manager - Travel

An ISO 9001:2008 Certified

www.travelport.in<http://www.travelport.in/>

<http://www.tripxoxo.com/vote>

www.tripXOXO.com<http://www.tripxoxo.com/>

India Office Address:

316,Woodrow Building,

Veera Desai Road,

Andheri West ,

Mumbai - 400053

India

Desk No : +91 22 40270041|| 9867320662 || 9867501664 | F: +91 22 26735314

Dubai Office Address:

Building 3/Bay Square

Business Bay,

Dubai

Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>

P Please don't print this e-mail unless you really need to.

________________________________

The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email. www.travelport.in<http://www.travelport.in/>

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Friday, March 8, 2019 12:00 PM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Dear Blandina,

Thanks for your email. Please let me know if you have some time available today to get on a quick phone call?

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Blandina <[email-masked]<mailto:[email-masked]>>
Sent: 08 March 2019 11:21 AM
To: Saurabh Dadu
Subject: RE: TravelBPO - Call Center Service

Dear Saurabh,

Thank you for your mail,  we are looking at 80 – 100 calls per day please advise the cost  and the time frame for the setup.

Thanks & Regards

Blandina Fernandes

Senior Manager - Travel

An ISO 9001:2008 Certified

www.travelport.in<http://www.travelport.in/>

<http://www.tripxoxo.com/vote>

www.tripXOXO.com<http://www.tripxoxo.com/>

India Office Address:

316,Woodrow Building,

Veera Desai Road,

Andheri West ,

Mumbai - 400053

India

Desk No : +91 22 40270041|| 9867320662 || 9867501664 | F: +91 22 26735314

Dubai Office Address:

Building 3/Bay Square

Business Bay,

Dubai

Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>

P Please don't print this e-mail unless you really need to.

________________________________

The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email. www.travelport.in<http://www.travelport.in/>

From: Saurabh Dadu [mailto:[email-masked]]
Sent: Friday, October 19, 2018 3:22 PM
To: Blandina
Subject: Re: TravelBPO - Call Center Service

Dear Blandina,

Thanks for your email.

Following our phone call, my understand that you need someone to manage your support after hours (6:30PM to 10:30AM, 7 days a week).

The tasks include:

  1.  Answering sales related phone calls
  2.  Making bookings with your suppliers specially for same night like with Ola or Restaurants.

You expect 4 - 10 phone calls per day

Cost of shared resource will be INR 40,000/month + GST.

Please let me know if you have any further questions. Looking forward to working with you.

Kind regards,

Saurabh Dadu

TravelBPO

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Blandina <[email-masked]<mailto:[email-masked]>>
Sent: 19 October 2018 15:11:31
To: Saurabh Dadu
Subject: TravelBPO - Call Center Service

Dear Saurabh

As discussed looking forward for your proposal on the requirement of staff after working hours for our online portal tripxoxo

Thanks & Regards

Blandina Fernandes

Manager - Travel

An ISO 9001:2008 Certified

www.travelport.in<http://www.travelport.in/>

<http://www.tripxoxo.com/vote>

www.tripXOXO.com<http://www.tripxoxo.com/>

India Office Address:

316,Woodrow Building,

Veera Desai Road,

Andheri West ,

Mumbai - 400053

India

Desk No : +91 22 40270041|| 9867320662 || 9867501664 | F: +91 22 26735314

Dubai Office Address:

Building 3/Bay Square

Business Bay,

Dubai

Mobile No : +971 (0)56 8111520  | F: +971 4 5539065

An ISO 9001:2008 Certified
Website: www.travelport.in<http://www.travelport.in/>

P Please don't print this e-mail unless you really need to.

________________________________

The information contained in this electronic message and in any attachments to this message is confidential, legally privileged and intended only for the person or entity to which this electronic message is addressed. If you are not the intended recipient, please notify the system manager and you are hereby notified that any distribution, copying, review, retransmission, dissemination or other use of this electronic transmission or the information contained in it is strictly prohibited. Please accordingly also note that any views or opinions presented in this email are solely those of the author and may not represent those of the Company or bind the Company. This message has been scanned for viruses and dangerous content by Mail Scanner, and is believed to be clean. The Company accepts no liability for any damage caused by any virus transmitted by this email www.travelport.in<http://www.travelport.in/>