Subject: Re: LSM Joining Case Test - Ashish Jakhmola
From: Ashish Jakhmola <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 19 Mar 2019 05:34:23 -0400

| | LSM Joining Case Test

Name | Ashish Jakhmola
E-mail | [email-masked]
Phone Number | (+91) 965089515
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I would apologies to the customer and tell him to wait for the another sometime. we can also offer some free service to him, then i immediately call to the delievery boy and request deliver it to right address.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | In good cuctomer service you are only keeping your customer satisfied and great customer service go to the above and beyond what the customer expects from you , you take that some exra steps to make their experience best.

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