Subject: Re: LSM Joining Case Test - shweta kakkar
From: shweta kakkar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Mon, 18 Mar 2019 05:34:07 -0400

| | LSM Joining Case Test

Name | shweta kakkar
E-mail | [email-masked]
Phone Number | (91) 7466822350
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The ticket purchaser is eagerly waiting for receiving the ticket for Lady Gaga,If the purchaser want to change or update the address regarding receiving the tickets then i think blurb 4th is the best option for that.They offering you to update their hotel address and also you can track down the path with the link given in that blurb.When the seller receives the tickets they will definitely provide you as soon as possible but someone should be there to receive that for sure and you have to update his or her name on your account.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is the service provided to  the customer in a good or in a descent way.He or she listen the problem of customer in a careful manner and reply to that problem in an positive way.

But Great customer service is the service provided to the customer in an attentive manner,it means you first must listen to your customer and then with great communication power as well as the way you spell every single word,you have to convince them and solve the probem in an appropriate manner.

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