Subject: Re: LSM Joining Case Test - Pragya Gautam
From: Pragya Gautam <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 8 Mar 2019 03:10:01 -0500

| | LSM Joining Case Test

Name | Pragya Gautam
E-mail | [email-masked]
Phone Number | (+91) 8917750533
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer has to travel within two days so we can ensure the address of him on which address he want to get those tickets, might be customer is not available to that place so anybody can take that order. We can provide the facility to the customer to choose any address to get those tickets  so that he could not find any difficulty to get that order. We just provide a confirmation mail to the customer that he has received that purchased tickets. We can provide the option to the customer as an alternate address and can take the confirmation from the user that it is personal address or not. It will be beneficial for customer. Customer will get satisfaction through this procedure that as soon as possible customer can get those tickets to visit the place where he has to go.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A good customer service is that we just fulfil the needs of the customers but great customer service is that where we just provide all kind of services on a fix time limit.

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