Subject: Report till 7th March
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Fri, 8 Mar 2019 00:35:39 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	07-Mar-19 							00:00:49,00:00:15,00:00:03 	1:44,1:51,5:01 	Rahul and Zarif both was on call 
GPS 	07-Mar-19 							0:01:59,0:01:00 	4:07,4:11 	As Per Valeria, She was having issue with her phone 

Regards, 
Ashish Dabral