Subject: FW: Transcript of 06 Mar 2019 17:36:40. Operator: Dave. Visitor: Client
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>, Ashish Dabral <[email-masked]>
Date: Thu, 7 Mar 2019 08:52:40 +0000

What happened here? Was Arif logged in and did not reply?

From: LiveChat <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Wednesday, 6 March 2019 at 10:11 PM
To: manager <[email-masked]<mailto:[email-masked]>>
Subject: Transcript of 06 Mar 2019 17:36:40. Operator: Dave. Visitor: Client

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Chat transcript

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        Dave    Wed, 03/06/19 04:36:40 pm UTC

Hello, Can I help you plan your upcoming vacation?

        Client  04:36:40 pm

Good morning. We are planning on going to Estonia, Latvia, and Lithuania in May. My question is does your company provide a personalized tour where we have a tour guide with us the entire time? Thank you very much.
[email-masked]<mailto:[email-masked]>
Scott Young

The chat was transferred to Ralph because Dave had not replied for 3 minutes.
        04:39:43 pm

        Ralph   04:40:12 pm

Hello there
Sorry about that. My colleague had internet issue at his end.
Allow me a moment while I read your concern

Client left the chat.
        04:41:02 pm

        Duration: 4m 22s

        Chat started on: https://jaywaytravel.com/estonia
        Referrer: https://jaywaytravel.com/destinations
        Visitor geolocation: Delray Beach, Florida, United States / 50.241.250.190

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