Subject: Re: LSM Joining Case Test - Prakash singh
From: Prakash singh <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked];[email-masked]
Date: Wed, 6 Mar 2019 03:54:06 -0500

| | LSM Joining Case Test

Name | Prakash singh
E-mail | [email-masked]
Phone Number | (201301) 7065308344
Which blurb would you select? | Blurb 1

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i select the blurb first becouse the the ticket booked for the event nad the event will palced the in the week. so the its talling to the customer that the blurb no1 it will deliver to him but at a time and the ticket will close of week end.
acoding to me we can provaed the ticket in hotal becose its have to be deliver to the where its booking time fiil the address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

giver a good service to the customer. find the right problem to the customer and give him/her to the right rejuleson.
aslo agent will know about the prosses that he/she working for so he/she help to the customer propali.
Also the team work is meeter for customer service if the one problem is come again to the ther agent that can help basses of first agent.
a gerat relesonship with the customer.
try to the resolved the customer problem in a first time.
this think help to make the good and great customer service.

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