Subject: Spanish Language Test - Riya Gupta
From: Riya Gupta <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Tue, 5 Mar 2019 04:16:46 -0500

| | Foreign Language Screening Test

Name | Riya Gupta
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | i will say sorry to the cliente for making the mistake . then i will take his address correctly and i will make sure that his order will reach on time. i will give them some consetion for making the mistake. i will try to make them convince that this problem will not be occur from the next time. i will request them not to share this problem from anyone . I will make sure that we serve them the best food more than their expextation so that they will try to forget this problem .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is riya gupta . i am twenty one years old . i have done advance diploma in spanish from university of delhi  and graduation in bcom honours from sol.I live in east delhi .  I Like to watch movies , read novels and travel in my free time . i am looking for the job so that i can improve my skills and gain some experience .
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | cliente sevico es muy importante . la diferencìa entre bien y muy bien  cliente servico es si tu tratas el cliente amable dejare un excelente impresion en el cliente. sentire my bien despues de hablar con tu . En muy bien cliento servico la persona sere pedir tu nombre y no olvidare tu nombre porque comenzare creer en cliento servico.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. | Yo estoy muy honesto para mi trabajo. yo estoy muy punctuàl para el tiempo. yo trabajo con mucho dedicado para que la otra persona sere contento con mi trabajo. yo estoy un hablador bien. yo estoy muy amable.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | El ùltimo año yo fue a singapore con mi famila. Es una ciudad muy maravillosa y muy grande .singapore es muy famoso para sus lugares y playas. la moneda de singapore es singapore dollàres . los hoteles de singapore como holiday in , hard rock son muy grande y maravillosa. las lugares de singapore como universal studio , sentosa island son muy maravillosa . la poblaciòn total de singapore es muy menos. no es una ciudad muy grande. hay muchas lugares para comprar en singapore. hay muchas para viajar en singapore. el singapore es muy famoso para sus ropas y comida. la comida de resturantes indiana de singapore tambien muy bien.la gente de singapore tambien ententa ìngles con singapore idioma. la gente de singapore son mucho rico. Ganaron mucho dinero en viajar ,sus ropas y comida . gente de singapore tiene coches caro.

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