Subject: Report till 2nd March
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Fri, 1 Mar 2019 23:20:01 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	01-Mar-19 		3 	1 	00:00:45,00:00:45,00:00:45 	7:57,7:58,8:02 	Kae was on call 	0:00:03 	0:09 	Number was restricted, call back not possible 
HFL-Chat 	01-Mar-19 			1 				0:01:00 	22:04 	Customer left the chat when Arif joined the chat 

Regards, 
Ashish Dabral