Subject: Japanese Language Test - Nisha Panwar
From: Nisha Panwar <[email-masked]>
To: [email-masked];[email-masked];[email-masked];[email-masked]
Date: Fri, 1 Mar 2019 03:41:11 -0500

| | Foreign Language Screening Test

Name | Nisha Panwar
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

In that case I will try to
make understand to customer that delivery is delay  because of human error which  I had  from order no. so if the address is the correct then delivery will be there on time so , at last I will apologize for the late service and make sure that next time this kind of thing never gonna happen.

And in that kind of situation i always try that  some silly  mistakes never affect on business and their services , and customer should satisfied with the good and services.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

I am Nisha Panwar .
.
live in  b-100 gandhi vihar, near Mukherjee Nagar, Delhi ;110009.

I did my graduation in B.COM last year.

I am certified N3 Japanese Language Expert and now pursuing N2.

Currently I'm finding a suitable job related my language knowledge where I can seek growth and opportunities .

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

私にとつていいサビス問言うは必要な事です。

私にとつて凄いサビスと言うはきやくに満足な気持ちを上げる事です。

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

私はどんな環境の仕事でもできるだけじようなんせいとやる気もあります。

それでは最後まで仕事をかんりょうこんきなひとです

ぼくははたらきものです。

しごとをできるだけいいほうほうでおわるつもりです。

しごとをさいごまでおわるつもりです。

どうぞよそしくおねがいします。

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

前年uttrakhandへ行きました。いつぱいな緑があるところです。友達とりょこうのため

に一番いいところと思いますいつもそこへ行つたら自然な気持ちになるはずです
。
shringarからそれで3キロメタでは僕の実つかもあります。とてもきれいなまちですとても

楽しかったです。夏ではもつときれいに成ります、uttrakhandの人はとても親切と優し

いな人です。そこでやまとかかわもあるので住みやすいです、そこの住んでいる人は自

分で野菜をうえたりたべていますuttrakhandで有名なお寺もあります毎年たくさんなひ

とをおてらへいくためにいきます。そのところはとてもしずかなところです。uk のまえ

でharidwarといいうところでラフティングをしたこともあります。

uttrakhandはデイリーのよりにぎやかじゃなくてしずかです。

uttrakhand の経験はすばらしいになりました。

一時間そこへいつたほうがいいとおもいます。

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