Subject: Report till 28th Feb
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, Deeksha <[email-masked]>
Date: Fri, 1 Mar 2019 00:27:22 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	28-Feb-19 			8 				0:00:45,0:00:45,0:00:45,0:00:45,0:00:45,0:00:45,0:00:03,0:00:45, 	2:39,3:09,3:10,3:16,3:25,3:27,3:40,4:03 	Rahul was on call all the time. Call back pending for 1 number. I have informed the team 
Lesmills 	28-Feb-19 			1 				00:00:30 	2:32 	Rahul was on call, call back done 

Regards, 
Ashish Dabral