Subject: Report till 27th Feb
From: Ashish Dabral <[email-masked]>
To: saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 27 Feb 2019 23:24:38 -0700 (MST)

Hello Sir/Ma'am, 

Please find the attached reports till yesterday . PFB the abandoned details. 

Process 	Date 	Afternoon Shift 	Morning Shift 	Night Shift 	Wait Time for Abandoned(Morning & Day) 	Time (Morning & Day) 	Remarks 	Wait Time for Abandoned(Night) 	Time (Night) 	Remarks 
HFL 	27-Feb-19 	1 			0:00:00 	15:14 				
HFL-Chat 	27-Feb-19 		1 		0:03:00 	9:34 	Kae was on shift 			
Lesmills 	27-Feb-19 	1 		1 	0:00:26 	19:26 	Call abandoned in IVR 	0:00:09 	1:41 	Call abandoned in IVR 

Regards, 
Ashish Dabral